If you want to use your credit card while travelling, you should register your travel details with us at least 24 hours before your trip. Online Banking available to customers aged 11+ with a NatWest account. Calls may be recorded.Īpp available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. If you think your credit card - or any of your card details - may have been stolen, you should report it to us to avoid the possibility of fraud. Once you've reported your card as lost or damaged, a replacement card will be sent to you within five working days. You can report your credit card as lost or damaged via Mobile App or Online Banking. Click on 'Lock Card' (you can unlock the card here too.) Payday/short-term loan provider.If your card has been misplaced, you can put a temporary block in place using the mobile app and unlock it once you find it, however if it has been lost or stolen please follow steps for lost, damaged or stolen, which will block the card and you will get a replacement.ģ. Provides credit and store cards for brands including Amazon, TUI, Debenhams, House of Fraser, Laura Ashley, Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topman, Topshop and Wallis Provides access to your credit score and credit report Mobile phone comparison site that charges a one-off fee for finding you a phone contract Xbox Live Gold subscription, which allows you to play Xbox games online (paid monthly, quarterly or annually) Online CV and cover letter builder and job-hunting advice serviceĪnti-virus and internet security software Membership website that offers savings on eating out, tickets and travel Ladbrokes, the betting and gambling company Technology support offered by Currys PC World and Carphone Warehouse Online fashion store with paid membershipĭIY group that includes the B&Q and Screwfix brands Provides tenant referencing service and insurance for tenants and landlords Service that provides access to your credit report and scoreīetting shop, bingo and casino company, which includes Ladbrokes, Coral and Gala BingoĬosta Coffee franchise, with shops in Kent, Surrey, Essex and Sussex Mobile phone and broadband company that includes EE, Orange and T-Mobile Provides warranties for kitchen appliances, boilers and electronic devices Membership to Experian credit report and credit score serviceĬredit reports, discounts and credit brokering provided via Domestic & General Online membership service that gives you access to your credit report and credit score Service that provides credit reports and scores Provides payday/short-term loans through The Money ShopĬomplete Savings UK, an online membership service offering cashback and offers for online shopping Outsourcing company used by private companies such as banks and public sector organisations, for example the UK Government and TV licensing Online membership club that offers discounts, vouchers and offers to paying members Membership for Amazon's TV, films and next day delivery servicesīritish fashion group that includes the following stores: Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, Topman, Topshop and Wallis Online payment company used by a variety of public and private sector organisations, including councils and housing associations Subscription service that you pay to enter you into online competitions Registered name is Active Securities Limited List of common company trading namesĪn online credit broker that links customers with loan companies If there's another type of payment on your account that you don't recognise, for example a Faster Payment, please contact us on 0345 08 08 500. If you are still unsure on what the card payment is, please check your previous statements to see if the company has taken any other payments and call us on 0345 08 08 509. Think back over the payments that you have made recently – could this relate to something you have purchased?.Think about whether you recognise the amount but not the company name.You can try searching the name that appears on your statement online or checking our list below, and you should also: Often this is because they have trading names that are different to the name you are used to seeing. Sometimes when you look at your bank statement, you'll spot a card payment to a company or organisation with a name you don't recognise.
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